In the following screen, click “Accept and Install” on the top-right section
In the next screen, click “Sign In” and then “Accept”
You’re all set. The cloud action is ready to be used.
How to use
The following instructions show a basic/simple usage. You can incorporate this Cloud Action to any existing campaign.
Create/Open a campaign
Click on “Actions” on the top left side then “Show All Steps” and then locate the “Campaign Contact Remover” Cloud Action under the Actions options (colored in purple).
Drag and drop the cloud action to the canvas area. Connect the corresponding elements to the dropped cloud action
Double click the Campaign Contact Remover step, you will see some options for this element.
Rename the step if needed
Click the pencil icon to open the settings for this step. You will need a user to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to Log In in the page shown in the following screenshot:
For this cloud action, you just need to indicate which Oracle Eloqua Campaigns you want to remove Contacts from. Oracle Eloqua Campaigns that are “Completed” will not be listed on the corresponding dropdown. To indicate the Campaign(s), select one from the dropdown and click “Add Mapping”.
Repeat these steps to add all the campaigns you need.
When you’re done adding campaigns, click “Save Settings”.
If you have done changes and you want to have the initial values, use the “Revert Changes” button
Use the trash button to remove a specific Campaign from the selected mapping area.
Recommended: Create an element in the campaign in case an error happens, in this example it’s a Wait Step. Check the box to “Automatically route contacts with errors from cloud app”, select the step where you want the contacts to be routed.
That’s all. Activate the campaign, put some contacts in it and see the Campaign Contact Remover in Action!
You need a license to configure and execute this Cloud App. Otherwise in the configuration page you will see the following error:
Additionally, if you happen to see records stuck in the Cloud Action step, it may be due to a missing or expired License which you can get with your corresponding Account Manager.
If you have any questions or comments, feel free to reach us! Here are some ways:
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