There are situations where you need to update or create Custom Object (CO) Records with the information of another CO Set. This step is not possible to do using Oracle Eloqua’s out of the box features. This is where this cloud action comes into play. With CO to CO Updater, you can create or update CO Records using another CO’s data and static values.
This document will show how this Cloud Action can be used inside Program Canvas for Custom Objects.
- Click the pencil icon to open the settings for this step.
You will need a user to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to Log In in the page shown in the following screenshot:
- For the mapping, you need to select first the type of value that will go into the CO field and second the CO field that will save that value. If you choose Contact or Source CO field then a new dropdown list will become available with the corresponding list of fields. On the other hand, if you choose Static Value an empty field will become available where you can set the value of your preference.
A required field mapping is the destination CO’s unique identifier. This field is easily identified because it has the words “Unique ID” after the field name and type. If this field is not specified in the mapping then an error will be thrown and the configuration won’t be saved.
You can add as many mappings as CO fields available on the destination CO. If you want to delete a mapping, you can click on the trash bin icon on the right.
You need a license to configure and execute this Cloud App. If you don’t have a license, an error message will appear on the configuration page.
If you don’t see CO Records being processed by the app, it may be because your license is missing or expired. To obtain a license, contact your account manager or contact us.
- Each Eloqua instance requires a separate cloud app license.
- Each cloud app license includes a reasonable usage limitation of 250k records processed daily and up to 5 app instantiations per Eloqua instance. Higher usage tiers are available at extra cost.
- For additional license details, please review the Cloud Services User License Agreement.