Mass CO Deleter Cloud App Documentation
Purpose
There are situations where you might need to delete Custom Data Object Records (CO Records) in Eloqua for analysis or clean-up purposes. That’s where this app comes into play; the Mass CO Deleter deletes all CO records for all CO sets that are linked to a specific contact. This document will show how this Cloud Action can be used inside Oracle Eloqua.
Set-up in Oracle Eloqua
Please follow these instructions to set up this cloud app in your Oracle Eloqua instance.
- Log in to Oracle Eloqua.
- Click on Get App below to install.
NOTE: If prompted to log again, please do so.
- In the next screen, click “Sign In” and then “Accept”
![Mass CO Deleter Cloud App Documentation 22 Mass CO Deleter Cloud App Documentation 19](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-13-2.webp)
- In the next screen, click “Sign In” and then “Accept”
![Mass CO Deleter Cloud App Documentation 23 Mass CO Deleter Cloud App Documentation 20](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-14-2.webp)
- You’re all set. The cloud app is ready to be used
![Mass CO Deleter Cloud App Documentation 24 Mass CO Deleter Cloud App Documentation 21](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-15-3.webp)
How to use
- Create/ Open a Contact Program Canvas by going to Orchestration and Programs.
![Mass CO Deleter Cloud App Documentation 25 Mass CO Deleter Cloud App Documentation 22](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-21-2.webp)
- Click on “Program Steps” on the top left side to show all steps and then locate the “Mass CO Deleter” Cloud Action under the Actions options (colored in purple).
![Mass CO Deleter Cloud App Documentation 26 Mass CO Deleter Cloud App Documentation 23](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-23-3.webp)
![Mass CO Deleter Cloud App Documentation 27 Mass CO Deleter Cloud App Documentation 24](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-22-3.webp)
- Drag and drop the cloud action to the canvas area. Connect the corresponding elements to the dropped cloud action
![Mass CO Deleter Cloud App Documentation 28 Mass CO Deleter Cloud App Documentation 25](https://4thoughtmarketing.com/wp-content/uploads/2023/02/mass-co-deleter-program-canvas.webp)
- Configure a retry step as a preventive measure
![Mass CO Deleter Cloud App Documentation 29 Mass CO Deleter Cloud App Documentation 26](https://4thoughtmarketing.com/wp-content/uploads/2023/02/mass-co-deleter-retry.webp)
- Click the Mass CO Deleter and rename the step if needed
![Mass CO Deleter Cloud App Documentation 30 Mass CO Deleter Cloud App Documentation 27](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-16-2.webp)
- Click the pencil icon to open the settings for this step.
You will need a user to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to login into the page shown in the following screenshot:
![Mass CO Deleter Cloud App Documentation 31 Mass CO Deleter Cloud App Documentation 28](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-17-2.webp)
- Configure the Cloud App
![Mass CO Deleter Cloud App Documentation 32 Mass CO Deleter Cloud App Documentation 29](https://4thoughtmarketing.com/wp-content/uploads/2023/02/mass-co-deleter-config.webp)
A few things to note while configuring the Cloud App:
- Select the options you require:
- Remove all mapped CO records
- Remove all unmapped CO records (requires an Email Address field with a matching value in the CO)
- To exclude specific Custom Objects, select them from the drop-down and click add
- Select Bulk Mode only if you’re processing more than 5,000 records at a time
- The ‘Logs’ Tab is pretty self-explanatory as shown in the snapshot below:
![Mass CO Deleter Cloud App Documentation 33 Mass CO Deleter Cloud App Documentation 30](https://4thoughtmarketing.com/wp-content/uploads/2023/02/image-18-3.webp)
That’s all, Save the Program, add contacts to the program and see the Mass CO Deleter in Action!
License Information
You need a license to configure and execute this Cloud App. Otherwise in the configuration page you will see the following error:
![Mass CO Deleter Cloud App Documentation 34 Mass CO Deleter Cloud App Documentation 31](https://4thoughtmarketing.com/wp-content/uploads/2023/02/4Ttm_append_co_fields_cloud_action_documentation12.png)
Additionally, if you happen to see records stuck in the Cloud Action step, it may be due to a missing or expired License which you can get with your corresponding Account Manager.