There are situations where you need to move data from a Custom Object (CO) Record to its linked Contact Record. This simple step is not that simple or even possible using Oracle/Eloqua’s out-of-the-box features. This is where this cloud action comes into play. With CO to Contact Updater (CO) Cloud Action, you can update Contact Records using linked CO data.
This document will show how this Cloud Action can be used inside Program Canvas (CO).
Please follow these instructions to set up this cloud app in your Oracle Eloqua instance.
NOTE: If prompted to log again, please do so.
The following instructions show a basic/simple usage. You can incorporate this Cloud Action into any existing Program canvas (CO).
You will need a user ID to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to Log In in the page shown in the following screenshot:
Select the CO field and the matching Contact field. Repeat these steps to add all the fields you need
You need a license to configure and execute this Cloud App. Otherwise in the configuration page you will see the following error:
Additionally, if you happen to see records stuck in the Cloud Action step, it may be due to a missing or expired License which you can get with your corresponding Account Manager.