Sometimes you need to have your data cleaned and consistent. This cloud action formats a given number from a selected field into the Standard US/Canada phone format (AAA) PPP NNNN. If the number is less than 10 characters, the number will not be formatted.
This document will show how this Cloud Action can be used inside Campaign Canvas.
Please follow these instructions to set up this cloud app in your Oracle Eloqua instance.
NOTE: If prompted to log again, please do so.
The following instructions show a basic/simple usage. You can incorporate this Cloud Action to any existing campaign.
You will need a user to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to Log In in the page shown in the following screenshot:
For this cloud action, you just need to indicate which Contact field has the numbers you want to format (Source). The formatted phone number (Destination) field can be the same as the Source or other contact field.
Click “Save Settings” when you have finished indicating the contact fields.
If you have done changes and you want to have the initial values, use the “Revert Changes” button
Additionally, if you happen to see records stuck in the Cloud Action step, it may be due to a missing or expired License which you can get with your corresponding Account Manager.