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Table of Contents
There are situations where you might need to delete Contacts from your Oracle Eloqua database, create a backup of the data but you need it to happen automatically. That’s now possible with this Cloud App.
There may be several reasons to delete Contacts, here are some examples:
This document will show how this Cloud Action can be used inside Campaign Canvas.
Please follow these instructions to set up this cloud app in your Oracle Eloqua instance.
NOTE: If prompted to log again, please do so.
The following instructions show a basic/simple usage. You can incorporate this Cloud Action to any existing campaign.
You will need a user to log in and configure this Cloud Action. If you don’t have one, you can create one. If you do, use your user to Log In in the page shown in the following screenshot:
For this cloud action, you can indicate an existing Contact View and backup the Contact Data using the fields in it. If you don’t select a View, Contacts will be deleted without a backup.
When you select a View from the dropdown, you can indicate the SFTP settings (Hostname – can be either an IP or a domain, it can include a folder path/Username/Password), the CSV Settings (Filename, Delimiter, if you want each value surrounded with quotes, file encoding) and the email address to send a notification on success/failure. Additionally you can test the SFTP Credentials by clicking the button “Test Credentials” and it will indicate if they’ve valid or not.
You need a license to configure and execute this Cloud App. If you don’t have a license, an error message will appear on the configuration page.
If you don’t see CO Records being processed by the app, it may be because your license is missing or expired. To obtain a license, contact your account manager or contact us.