Frequently Asked Questions

Features & Capabilities

What is Oracle Eloqua's Program Canvas?

Program Canvas is a modern, drag-and-drop workflow automation tool within Oracle Eloqua that enables marketers to automate data processing, CRM integration, lead scoring, and more, with real-time data transformation and advanced UI features.

How does Program Canvas differ from Program Builder in Oracle Eloqua?

Program Canvas offers a faster, real-time, drag-and-drop interface for automating marketing workflows, while Program Builder is a legacy tool with slower processing and an older UI. Program Canvas supports real-time data updates, advanced cloud app integration, and listener steps, whereas Program Builder allows deduplication, match rules, and email sending from each step.

What are the main features of Program Canvas?

Key features of Program Canvas include a drag-and-drop UI, real-time data processing, listener steps for field tracking, integration with Oracle Marketing App Cloud apps, advanced lead scoring, and the ability to automate CRM integration and data cleansing.

Can Program Canvas send emails directly?

No, Program Canvas cannot send emails directly from each program step. This capability is available in Program Builder.

Does Program Canvas support deduplication or match rules?

No, Program Canvas does not support deduplication or match rules. These features are available in Program Builder.

What is the listener step in Program Canvas?

The listener step in Program Canvas continuously monitors database records based on specific criteria and updates them in real time, enabling instant lead scoring and field tracking.

Can Program Canvas be used for company record types?

No, Program Canvas cannot create programs for company record types. Program Builder supports this functionality.

What cloud apps has 4Thought Marketing developed for Program Canvas?

4Thought Marketing has developed the Contact Cloud Feeder and CO Cloud Feeder apps, which enhance Program Canvas by allowing more flexible and frequent data feeding and filtering options than Eloqua's default feeders.

How does the drag-and-drop UI in Program Canvas benefit marketers?

The drag-and-drop UI in Program Canvas simplifies workflow design, making it easier for marketers to automate complex processes without coding, and accelerates the creation and modification of automation programs.

What is the processing speed advantage of Program Canvas over Program Builder?

Program Canvas processes records much faster than Program Builder. For example, tasks that take hours in Program Builder can be completed in minutes with Program Canvas due to real-time execution and listener steps.

Use Cases & Benefits

Who should consider migrating to Program Canvas?

Marketers using Oracle Eloqua who want to streamline workflows, automate data management, and leverage real-time processing should consider migrating to Program Canvas for improved efficiency and expanded capabilities.

What marketing challenges does Program Canvas help solve?

Program Canvas helps solve challenges such as slow data processing, manual workflow management, limited integration with cloud apps, and the need for real-time lead scoring and data updates.

How does Program Canvas improve lead scoring?

Program Canvas allows marketers to add a lead scoring model as a listener, enabling real-time updates to lead scores based on database changes, which accelerates sales readiness and follow-up.

What are the benefits of using 4Thought Marketing's cloud apps with Program Canvas?

Using 4Thought Marketing's cloud apps with Program Canvas provides more flexible and frequent data feeding, advanced filtering options, and the ability to automate complex workflows beyond Eloqua's default capabilities.

How does Program Canvas support CRM integration?

Program Canvas supports CRM integration by enabling real-time data transformation and seamless workflow automation, which helps keep CRM data synchronized and up-to-date.

What types of marketing automation can be achieved with Program Canvas?

With Program Canvas, marketers can automate lead scoring, data cleansing, CRM integration, security label management, and complex multi-step workflows using real-time triggers and cloud app integrations.

How does 4Thought Marketing help with the transition to Program Canvas?

4Thought Marketing provides expertise in migrating from Program Builder to Program Canvas, including setup, workflow optimization, and leveraging advanced features and custom cloud apps to maximize automation efficiency.

What is the advantage of real-time data processing in Program Canvas?

Real-time data processing in Program Canvas allows marketers to instantly update records, trigger workflows, and respond to changes without delays, improving campaign responsiveness and data accuracy.

How do the Contact Cloud Feeder and CO Cloud Feeder apps enhance Program Canvas?

These apps allow for more frequent and flexible data feeding into Program Canvas, overcoming Eloqua's default feeder limitations and enabling more precise filtering and automation.

What is the role of security label management in Program Canvas?

Program Canvas enables marketers to create contact security label programs, which help manage data access and segmentation for compliance and targeted marketing.

Technical Requirements & Implementation

What database sizes are supported by Program Builder's processing modes?

Program Builder supports small (<50K contacts), medium (>50K and <1M contacts), and large (>1M contacts) database sizes, with different processing rates for priority, standard, and bulk modes.

How often can the Contact Cloud Feeder and CO Cloud Feeder apps run?

These apps can be configured to run every few minutes, providing more frequent data updates compared to Eloqua's default feeders, which typically run once daily.

What are the processing rates for Program Builder in different modes?

Processing rates vary by database size and mode. For example, in a small database (<50K contacts), priority mode processes 25/cycle (300/hr), standard mode 2,500/cycle (10,000/hr), and bulk mode 10,000/cycle (5,000/hr). Rates increase for larger databases.

What technical services does 4Thought Marketing offer for Eloqua users?

4Thought Marketing offers implementation, data services, system integration, and web/app development for Eloqua users, including platform installation, change management, and custom cloud app development.

What campaign services does 4Thought Marketing provide?

4Thought Marketing provides campaign production, help desk support, training, health checks & analysis, and email efficacy evaluation for Eloqua and Marketo users.

What strategic services are available from 4Thought Marketing?

Strategic services include marketing strategy alignment, lead generation, conversion optimization, reporting & analytics, and data privacy consulting to ensure compliance with privacy laws.

What platforms does 4Thought Marketing support?

4Thought Marketing supports Oracle Eloqua, Adobe Marketo, PathFactory, Microsoft Dynamics, Salesforce, and AI platforms such as n8n, ChatGPT/OpenAI, Anthropic, and Gemini.

How can I contact 4Thought Marketing for support or consultation?

You can contact 4Thought Marketing by phone at 888-356-7824 or by email at [email protected]. There is also a contact form available on their website.

Does 4Thought Marketing offer training for Eloqua users?

Yes, 4Thought Marketing offers custom online training and videos to help Eloqua users improve their skills and increase productivity.

What resources are available for Eloqua users on the 4Thought Marketing website?

Resources include a resource center, documentation, email preferences management, and system status updates, all accessible from the 4Thought Marketing website.

Competition & Comparison

Why choose Program Canvas over Program Builder for marketing automation?

Program Canvas offers faster processing, real-time data updates, advanced UI, and integration with cloud apps, making it ideal for marketers seeking efficiency and modern automation capabilities compared to the legacy Program Builder.

What are the limitations of Program Canvas compared to Program Builder?

Program Canvas cannot send emails, does not support deduplication or match rules, and cannot create programs for company record types, whereas Program Builder supports these features.

How does 4Thought Marketing's expertise benefit Eloqua users transitioning to Program Canvas?

4Thought Marketing's experience with both Program Builder and Program Canvas ensures a smooth migration, workflow optimization, and the ability to leverage advanced features and custom cloud apps for maximum marketing automation efficiency.

Elevating Marketing Automation with Oracle Eloqua’s Program Canvas

program canvas

In marketing automation, Oracle Eloqua is a leader for marketers aiming to streamline their workflows and elevate efficiency. Among its suite of tools, two features stand out for automating marketing tasks: Program Builder and Program Canvas. Both are designed to automate workflows and eliminate repetitive manual tasks, yet they cater to different needs and offer unique advantages.

Understanding Program Builder

Program Builder is a legacy automated workflow module crucial in managing and optimizing various marketing tasks. Whether for lead scoring, nurturing, data modification, or other marketing functions, Program Builder has been the go-to for marketers. It operates based on a set run mode that adjusts its processing capacity according to the size of your database. For instance:

For a small database size (classified as <50K contacts):

  • Priority mode: 25/cycle, 300/hr
  • Standard mode: 2500/cycle, 10,000/hr
  • Bulk mode: 10,000/cycle, 5000/hr

For a medium database size (classified as >50K and <1M contacts):

  • Priority mode: 100/cycle, 1200/hr
  • Standard mode: 12,500/cycle, 50,000/hr
  • Bulk mode: 50,000/cycle, 25,000/hr

For a large database size (classified as >1M contacts):

  • Priority mode: 250/cycle, 3,000/hr
  • Standard mode: 25,000/cycle, 100,000/hr
  • Bulk mode: 100,000/cycle, 50,000/hr

The Evolution to Program Canvas

While Program Builder has served many well, the advent of Program Canvas marks a significant leap forward in marketing automation within Oracle Eloqua. Program Canvas offers a modern, easy-to-use, drag-and-drop interface that transforms data in real-time, enhancing CRM integration, data cleansing, and security label management, among other functions. Its ability to integrate apps from the Oracle Marketing App Cloud further extends its capabilities, making it a powerful tool for automating complex marketing workflows.

Transitioning to Efficiency: Program Canvas vs. Program Builder

The transition from Program Builder to Program Canvas is not just a change of tools—it’s a strategic upgrade. For instance, a lead data standardization process that might take hours in Program Builder can be accomplished in minutes with Program Canvas, thanks to its rapid execution and the unique “Listener” step. This step continuously monitors database records based on specific criteria and updates them in real-time, a useful feature for tracking and updating lead scores instantly. Program Canvas also introduces advanced capabilities not available in Program Builder, such as using cloud apps and an advanced drag-and-drop UI.

The key differences between Program Canvas and Program Builder are:

Program CanvasProgram Builder
Processes records very fastStandard mode: 15 minutes to process records between steps Priority mode: 5 minutes to process records
Uses a listener for field tracking; monitors database records based on specific criteria and updates them in real time; makes lead scoring very fastUses feeders from external programs or campaigns
Can’t use deduplication or match rulesCan use deduplication or match rule
Cannot send emailsCan send emails from each program step
Cannot create a program for companiesCan create a program for your company’s record type
Advanced but easy-to-use drag-and-drop UIUses the old UI from E9 to add steps and design rule
Can add a lead scoring model as a listener and update the scoreNot available
Can create a contact security label programNot available
program canvas

Why Make the Switch?

The distinction between Program Canvas and Program Builder lies in their efficiency and capability to handle complex tasks swiftly. Program Canvas’s advanced UI, real-time data processing, and integration with cloud apps make it the superior choice for marketers looking to optimize their Eloqua automation processes.

However, transitioning to a new tool can be daunting, which is where we come in. Our expertise in leveraging Program Canvas to its fullest potential can help you seamlessly transition, ensuring your marketing automation system is maintained and significantly improved. From setting up sophisticated lead scoring models to automating CRM integration and beyond, our services are designed to help you unlock the full potential of Program Canvas.

We’ve also developed additional tools for Program Canvas to expand its functionality further. With default settings, Eloqua’s feeder options make it tricky to set up precise filtering criteria for particular records or last-minute edits. To fill these gaps, we created the Contact Cloud Feeder and CO Cloud Feeder cloud apps. Both apps can be configured to run every few minutes instead of only once daily. They also offer increased flexibility and more options for your filters, building upon Eloqua’s default options. With our cloud apps in your toolbox, Program Canvas will open to you even more.

Embracing the Future of Marketing Automation

The shift from Program Builder to Program Canvas is more than an upgrade; it’s a strategic move towards more efficient and effective marketing automation. With Program Canvas, marketers are equipped with a tool that speeds up processes and opens up new possibilities for data management and marketing strategies.

If you want to elevate your marketing automation and harness the full power of Oracle Eloqua, consider migrating to Program Canvas. Our team is here to assist you through every transition step, ensuring your marketing efforts are automated and optimized for the best possible outcomes. Embrace the future of marketing automation today with Program Canvas.

[Sassy_Social_Share]

Related Posts